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Terms and Conditions—Returns

The following Terms and Conditions apply to the use of this website as well as all transactions conducted through the site.
Return Policy
Once an item is delivered, we offer a 3 day money-back guarantee if a customer is not completely satisfied with his or her item. If you receive exactly what you ordered and want to return it, restocking and shipping fees back to Eon Editions, LLC apply. To qualify for a refund on a purchased print, the print must be returned in flawless, sale ready, undamaged condition. A 15% handling and restocking fee will be applied to returned orders before a refund is issued. The customer is responsible for all return shipping expenses and arrangements.
Delivery Policy
Before signing for delivery, it is very important to inspect the carton for any potential damage that may have occurred while in transit. It is normal for packaging to show some wear. Please inspect your artwork completely before the driver leaves the premises. If there is any damage to the merchandise, write the description of the damage on the freight bill, reject it, and send it back with the driver. Please contact Eon Editions as soon as possible if this occurs. Accept all correctly packaged merchandise that is not damaged. Only if the item is damaged or incorrect can it be sent back with the driver. A complete refund, and or exchange will be given to the customer once the item is shipped back and reviewed. Customer will not be responsible for payment of shipping item back to us or any other fees associated with a damaged return. Damaged returns must be in original packing materials or return cannot be accepted. We do not accept returns on special-order items, on items damaged due to normal wear and tear, or on items not inspected at time of delivery.